Prepaid Packages
Better Cash Flow. Stronger Patient Loyalty. Simpler Billing.

Manage physiotherapy courses, pain relief packages, vaccination programs, and more — all in one powerful cloud system trusted by Hong Kong clinics.

Why Prepaid Packages Matter for Your Clinic

As a clinic operator, you know the challenges of chasing payments, managing no-shows, and keeping treatment plans consistent.
Clinic First’s Prepaid Packages solve these by letting patients prepay for a course of treatment (e.g., 10 physiotherapy sessions) while giving you full visibility and control.

#Clinic Managers #Doctors #Physiotherapists #Chiropractors #Medical Beauty

Key Benefits

  • Improve Cash Flow — Receive full payment upfront instead of waiting for individual sessions.

  • Reduce No-Shows — Patients are more committed when they’ve prepaid.

  • Family Sharing — Easily share remaining balance with spouse or children (ideal for family clinics).

  • Real-time Balance Tracking — Always know how many sessions or how much value remains.

  • Flexible Usage — Pay bills directly using package balance — seamless integration with your billing workflow.

  • Full Audit Trail & Reports — Track every sale, adjustment, consumption, and sharing activity.

  • Professional Image — Offer modern, convenient payment options that patients love.

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Effortless Setup & Customization

Clinic First makes EMR management on the cloud accessible and affordable to independent practitioners.

Easily create customizable offerings like a “Physiotherapy Course (10 sessions)” with various attributes

  • Consumption Value
  • Validity Period
  • Calculation Method (e.g., by amount)

Effortless Setup & Customization

Speed up the front desk. When a patient finishes their session, staff can instantly settle outstanding bills by simply checking the “Pay by Prepaid Package” option and selecting the patient’s active package from a dropdown menu

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Share Packages with Family & Friends

Give your patients flexibility. Our unique sharing feature allows a patient to share their package balance with authorized family members or friends directly from their profile

Transparent Tracking & Auditing

No more disputes over remaining sessions. The patient profile provides a crystal-clear dashboard of all Valid, Depleted, Expired, and Voided packages. Both clinic staff and patients can view a complete transaction history

  • Opening Balances

  • Sales Deductions

  • Manual Adjustments

  • Sharing Patient

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Comprehensive Financial Reporting

Keep your accountants and clinic directors happy. Clinic First includes dedicated reporting tools, including a Prepaid Package Balance Report and a Prepaid Package Usage Report, ensuring you always have a clear view of recognized revenue and outstanding liabilities

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